SHIPPING POLICY
Thank you for shopping with Solare Amsterdam. We’re committed to getting your order to you quickly and safely. Please read our shipping policy below for full details on delivery times, options, and other important information.
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.
Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Lost or Delayed Shipments
If your order is delayed or marked as delivered but you haven’t received it, please contact us at support@solareamsterdam.com within 7 days. We will work with the courier to resolve the issue promptly.
Shipping Restrictions
We currently ship worldwide, except to countries under trade restrictions or embargoes. If you’re unsure whether we ship to your location, feel free to reach out.
Wrong Address Disclaimer
Please make sure your shipping address is correct. We are not responsible for packages lost due to incorrect or incomplete addresses provided at checkout.
If you have any other questions about shipping or delivery, don’t hesitate to contact us at support@solareamsterdam.com —— we’re here to help.